


In addition, Etsy is not responsible for any issues you may encounter while items you ship using Shipping Labels on Etsy are in transit. Etsy is not liable or responsible for any issues you may have with a carrier’s services and you should contact the applicable carrier as needed. Shipping services are provided by the applicable third party shipping partner and/or carrier, not Etsy, and you are responsible to review, accept and abide by the applicable shipping partner’s and carrier's terms and conditions, including their privacy policy, in connection with your use of their services. In addition to Etsy’s policies, you agree to comply with the terms and conditions and any other policies or rules imposed by the carrier you use to ship your items.ĭ. You are fully responsible for the contents of any parcels you ship using Shipping Labels on Etsy. Shipping labels may not be transferred or sold to a third party.Ĭ. All shipping labels will only be used to ship corresponding Etsy orders.ī. Sellers in the United States, Canada, UK, Australia, and India who accept Etsy Payments or PayPal as a payment method are able to purchase Shipping Labels on Etsy.īy purchasing and using Shipping Labels on Etsy, you agree that:Ī. Read more about Etsy's Purchase Protection program for sellers here. Please see this Help article to learn more about Etsy's case system.īut don't fret, Etsy offers support for sellers who meet our requirements for the Etsy Purchase Protection program for sellers. If a buyer does not receive their order, they may file a case against your shop. Valid proof of shipping must show that the item actually was shipped and that it was sent to the address provided by the buyer on Etsy. In the unlikely event an order does not arrive, be prepared to provide valid proof of shipping. US and Canadian sellers may be able to use calculated shipping to have shipping costs calculated automatically.īy entering tracking information or delivery confirmation on Etsy, you're giving us permission to collect and share this data received from your chosen shipping carrier with the buyer. Charge an appropriate amount for shipping. When you mark an order as shipped, the buyer will receive a notification. Remember that you may only mark an order as shipped after you actually have shipped it. Mark the order as shipped when you ship it, or use a shipping label purchased on Etsy, which automatically marks your order as shipped. Ship to the address listed on the Etsy receipt.į. We know that shipping and customs regulations can be tough to read, so check out these Help articles on international shipping using United States Postal Service (USPS), Canada Post, Royal Mail, Australia Post, Global Postal Shipping, Shiprocket Shipping Partners, and Yakit Shipping Partners.Į. Comply with all local and international shipping and customs regulations.
SHIPIT DELETE ACCOUNT UPDATE
Before you update your processing time for a specific order, you must first obtain your buyer’s consent.ĭ. Prompt shipping means that you ship each item within 30 days of purchase, unless you specify otherwise in your processing time or agree to a different shipping period with the buyer through Messages. Specify your shipping costs and processing times in your listings.Ĭ. Provide an accurate "ships from" address.ī. If you're using a shipping or fulfillment service, please keep in mind that you are ultimately responsible for making sure that your buyers receive their orders.Ī. Sellers are responsible for packaging and shipping their sold items to buyers. By opening an Etsy shop, you're agreeing to this policy and our Terms of Use. This policy is a part of our Terms of Use. This Shipping Policy explains your shipping obligations as a seller and your rights and responsibilities when using Etsy’s shipping labels services. Etsy offers a variety of services to make it easier for sellers to get their one-of-a-kind items into the hands of buyers quickly and securely.
